Testimonials

Erin, thanks very much! The handles arrived today. I can’t tell you how great it is to work with you and to have a company we can count on!

Jonathan, the porch spindles arrived on Friday – they look great! Thanks so much for the outstanding job you did on the spindles and the balusters. It’s going to look the way it did at the turn of the 20th century!

Hi Melissa, I want to take this opportunity to express that it’s a joy to work with you. You’re cheerful, polite, articulate and professional, the kind of person people in customer service and sales roles should strive to emulate.

I would also like to express my appreciation for the friendly, professional and timely way you have handled this quotation request. It’s very refreshing to know there still are highly competent professionals out there taking care of business at a time when so much is handled by computers. Just wanted to let you know that I’m back from my trip and have received the muddlers. Thank you so much for the excellent work you folks do. They look fantastic!

Hi Melissa, you had made 500 garden tool handles for us a month or so ago, and I just wanted to say that they are working out great. The quality is very good, they are beautiful and people love them.

Hi Julie, I just wanted to let you know that I am so truly thankful to you and your team who make our handles! You, Erin, and Mr. Arnold have so graciously helped us to grow. You have always treated us with such professionalism, and in such a friendly way. Other businesses could learn a lot from you!

Hi Melissa, absolutely gorgeous parts, and so well-packed. You have such a solid professional business. The parts are so nice that it’s a pleasure to finish and assemble them now. Thank you so much.

Melissa, good Afternoon! We received our order yesterday afternoon. The pallet was well-wrapped and protected from damage, the handles were well-allocated by type, and the best part was the quality. Handles looked great…I guess that is why you celebrated 100 years in business last year. Thank you for working with us!

Hi Jon, the turnaround time on my dowel order has been amazing. Thank you all so much for getting this to us as quickly as you have. It’s a pleasure doing business with you.

As always, thanks so much for the friendly and helpful customer service, excellent workmanship, and speedy delivery. H. Arnold Wood Turning, Inc. totally rocks!

You guys are awesome. Everything happened the way you said it would. Precise, correct and without a hitch. Make sure you relay this to all concerned. Thank you for service above and beyond.

Hi Jonathan – beautiful work. Thanks for taking such good care of us.

Hello Melissa, THANK YOU! The balusters arrived today in perfect condition. What wonderful craftsmanship. I could not be more pleased.

H. Arnold Wood Turning provided exceptional customer service throughout the entire process of duplicating balusters during the restoration of a 120 year old historic building located in Newport, RI. Beyond customer service, the careful duplication of various balusters during production enabled the craftsman to restore the stair railing system to appear entirely original. Thanks so much for the pleasant service experience and exceptional products!

Just wanted to let you know that the custom columns you guys made for us are beautiful! We are very pleased with how they turned out! Thank you again for all your help and the back and forth effort with the drawings. The columns are exactly what we wanted. It was a pleasure doing business with your company. I hope to use you again in the future.

Hi Jon, our order of 2″ dowels were received today. I’m very impressed with the quality of the white oak dowel. They are extremely smooth with very limited imperfections. Overall, I’m thoroughly pleased with the look and service. In addition, I had a time constraint with a date in mind, and you nailed it.

Balusters arrived and they are perfect! Thanks!

Hey, thanks again for all of your personal diligence, advice and professionalism. For someone that has an idea but not the skills of manufacturing, verbiage or product development…it really means a lot for you to have taken all the extra time and special attention that you have shown me and my project.

Hi Melissa, I received my balusters yesterday and I just wanted to let you know how impressed I was with the finished product. Also would like to thank you for your professional and personal attitude with me. It seems that’s becoming a thing of the past these days. Enjoyed doing business with you.

Good morning Jonathan, the dowels were just delivered!! Thanks so much for getting them done so quickly!!! Well-packed and they look great. Great job. Please pass it along.

Jonathan, I just wanted to let you know that I loved the job you did on the spindles. Thank you so much!

Melissa, thank you so much for the table pedestals. They came out perfect! Thanks again! You’re my go to from now on for any table bases!

Dear Jonathan, received our order today. What an incredible job you guys did. Thanks again.

Dear Melissa, I have received the balusters. They look great. We are almost ready to start building our Pulpit. I will send you a photo of the finished project. Thanks again for your help!!

I have looked to H. Arnold Wood Turnings for all my wood needs for well over 10 years. Erin and Julie are always professional and helpful, and they never disappoint. If Erin can’t find what you’re looking for, it can’t be found! Good people and good products make me one happy customer!

Dear Friends at Arnold Wood Turning, thank you for your excellent service and for the highest quality product that you produce for my company. I can’t begin to tell you how impressed I am with the workmanship of your crafts people. Please pass along my appreciation.

Melissa, I just received my turnings, very impressed. They are perfect. Will call you folks in the future for sure.

Hi Melissa, hope you are well. We completed assembly and the chairs look great! Thank you for being so responsive during our first production run. It is very much appreciated. Looking forward to working with you on our next projects.

The spindles look great! Thanks.

Dear Jonathan, thank you so much for our outstanding customer service!!!

Hi Erin, we just received the box with all of our materials inside, and it’s so perfect!! I can’t express how happy we are right now. Thank you all so, so much! You’ve helped make the last few months of craziness completely worth it!

Dear Erin and Julie, thanks for doing such a wonderful job! You are the best!

Hi Melissa, the newels have arrived and they are amazing. Once they are installed, I will send you pictures. Just love them!!

Just wanted to thank you again for making this happen–so quickly and with such friendly customer service. We got the order today and the balusters look great!

Just chiming in here to enthusiastically tell you that the sample leg is a beautiful piece of turning! Crisp, accurate, clean, and just beautiful. Thank you!

Ashley, we wanted to let you know the wood is gorgeous. We could not be any happier with the product you sent us.

Noah, the turned legs were absolutely perfect. When the project was finished and delivered to the homeowner, they just flipped out and absolutely loved the center island work area. I could not have been able to turn out the same quality work even with a good lathe. Your quality comes from skilled workers who take pride in the work they turn out. Please thank the woodturner that worked on my project.

Thank you so much! We appreciate your guidance and patience. The columns look like they’ve been here since the 1800s. We’ve received so many compliments. Our builders raved about the quality and how perfectly they were packaged. We’re on a busy corner, and lots of walkers and dog owners comment on the columns and porch. Thanks again, Noah.

The posts you made were more beautiful than the ones they replaced. The easings fit perfectly over the top pegs. Mike and I want you to know that how much we appreciate your craftsmanship and how expeditiously you were able to manufacture and deliver the posts. We will be in touch the next time we need any custom turned items.

We are absolutely delighted with the posts!  Our only regret is that it took us too long to find you.

My experience with your business so far, has felt that your contribution to our product will enhance its quality. And you have provided amazing customer service. Even though we’re a fledgling business right now, you have treated me like a valued client from the start. I really appreciate that.